🔁 Return & Refund Policy
Last updated: 28 July 2025
At Ubeppi, customer satisfaction is our priority. If you're not fully satisfied with your purchase, we're here to help.
🕒 Return Period
You have 14 days from the date you receive your item to request a return.
📦 Return Conditions
To be eligible for a return:
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The item must be unused, unworn, and in the original packaging
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You must provide a proof of purchase (order number or confirmation email)
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Items marked as “Final Sale” or discounted more than 50% are non-refundable
🚚 Return Shipping
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Customers are responsible for return shipping costs
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We recommend using a trackable shipping service for your protection
💸 Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 5–7 business days, to your original payment method.
❌ Non-returnable items
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Gift cards
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Used or damaged items
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Items returned after 14 days
📩 Need help?
If you have any questions, feel free to contact us:
📧 support@ubeppi.com
📞 +4915733912171