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🔁 Return & Refund Policy

Last updated: 28 July 2025

At Ubeppi, customer satisfaction is our priority. If you're not fully satisfied with your purchase, we're here to help.

🕒 Return Period

You have 14 days from the date you receive your item to request a return.

📦 Return Conditions

To be eligible for a return:

  • The item must be unused, unworn, and in the original packaging

  • You must provide a proof of purchase (order number or confirmation email)

  • Items marked as “Final Sale” or discounted more than 50% are non-refundable

🚚 Return Shipping

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service for your protection

💸 Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 5–7 business days, to your original payment method.

❌ Non-returnable items

  • Gift cards

  • Used or damaged items

  • Items returned after 14 days

📩 Need help?

If you have any questions, feel free to contact us:
📧 support@ubeppi.com
📞 +4915733912171

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